Privacy statement and consent to use of data

It is important for us to comply with applicable laws and regulations when we process the personal information you provide us. Here we inform you about how we collect and process such data. The privacy statement below indicates which information is recorded about you when you visit our site, what we use it for, your rights, and that you can contact us if there is anything you are wondering about.

1. Responsible for collecting data

The site is responsible for the collection, processing and use of your personal information. You can at any time gain access to what information we have stored about you or use the right you have to block, modify or delete the data.

If you have any questions about us regarding registered personal data or otherwise within privacy, please contact us.

2. Collection, processing and use of personal information

When do we collect personal information about you?

When you interact with us personally, through correspondence, by phone, email or through our website.
We may collect personal information if deemed to be of legitimate interest and if this interest is not exceeded by your privacy interests. Before the data is collected, we make an assessment to ensure that a mutual interest has been established between you and us.

Creating customer account

For all who creates an account with us, we store that information. The customer account can provide you with password access to your own, stored personal information. Here you can, among other things, find information about the information we have stored and you can edit your personal information, download it in a readable format or request to receive newsletters when available.

Use of data by third parties

When using our website, anonymous information on how to use the website for services such as Facebook, Google Analytics and the like is also sent. This data is collected through cookies and data pixels, and is used to show you relevant ads or content based on products you have looked at, added to the cart or purchased, and to measure the impact of such ads. You can read more about our use of cookies on our website.

Uni Micro Web AS is the provider of the software for our website. We have a data processing agreement with Uni Micro Web AS that regulates the parties' rights and obligations according to GDPR.

3. What do we use this data for?

We collect and use personal information primarily for direct sales, direct marketing and customer service.

We may use your information for the following purposes:

Send you information about the products and services you have purchased from us, including order confirmation, invoice, reminders, updates and the like.
Provide information about courses or events you have signed up for when available. This can be, for example, content and meeting place, any changes, and the like.
Follow up incoming requests (customer support, email, or phone calls), and "Contact me" form, any other web forms you have filled out on our site.
Send you marketing communications that you have requested. This may include information about our products and services, events, activities, and associated partner product and service campaigns. This communication is subscription-based and requires you to agree to receive it.
We store purchase and order history in accordance with the Accounting Act.
In addition, the personal data will be used to secure any legal claims that have arisen during the customer relationship.
Furthermore, the personal information is processed to maintain a register of our customers.

4. What type of personal information is collected?

We collect name, address, phone number and email address. We can also collect feedback, comments and questions we have received from you in service-related communications and activities, such as meetings, phone calls, documents, and email. From our site, we can collect IP addresses and actions performed on the site.

We do not collect and process specific categories of personal information, such as unique identifiers and sensitive personal information.

Sensitive personal information that may be entered when you arrive at the checkout in the online store is information that is not stored in the online store, but is sent to and stored with the payment provider, for example Klarna and Payex.

Our business partners are committed to managing personal data under the GDPR, EU privacy law.

5. How long do we take care of your personal information?

The information is stored as long as it is necessary to provide the services and manage the customer relationship, or to fulfill statutory obligations, as well as to ensure coverage of any legal claims. The website only stores information in EU / EEA countries and in approved countries according to GDPR.

Information is not disclosed for purposes other than those stated in this statement. You can at any time request access to the information stored about you and ask us to correct, delete or send you the information in a machine-readable format. You will also have an overview of your information on your profile on the web pages.

6. Rights to Your Personal Information

You have the following rights to your personal information:

The right to be informed that personal data is collected, what information is collected and what these are to be used for.
Right to personal data not used unless you have actively consented to the use of your personal data.
Right to request a copy of the personal information we have about you.
The right to ask us to correct the personal information if they are inaccurate or outdated.
The right to request that the personal data be deleted when it is no longer necessary for us to store such data.
Right to withdraw any consent at any time that we may process your personal information.
The right to request that we provide you with your personal information and, if possible, forward this information directly (in a transferable format) to another data controller when the processing is consent or contractual.